FAQ

To purchase a gift card for Get Back Up TV go here: Purchase Gift Card Once you purchase you will receive a Gift Code in your browser window and via email. That gift code will need to be redeemed and deposited into the Get Back Up TV account of whomever will spend the funds. Gift codes are NOT coupon codes. You will not redeem the code during checkout. If you have purchased the Gift Code for someone else, you will send them the code and link to how to Redeem Gift Code.

There are two shows on Sunday, February 14, 2021. The first show starts at 12:00pm CT and the second show starts at 7:00pm CT. To purchase a ticket go here: Buy Tickets and click on the show time you desire. The 2 show bundle is available in both. Base Ticket for a single show is $20.21 and is a one time view of a single show (you pick either the 12pm or 7pm show) Replay Ticket for a single show is $25.

If you have received a Get Back Up TV Gift Code and need to redeem it please click here: Redeem Gift Code To redeem your GetBackUp.tv gift code please go through this process. Only the person who is meant to spend the Gift Code funds should complete this process. Your Gift Code is NOT like a coupon code. You will not use it during a normal checkout process. The process is to redeem the gift code and add the balance to your gift balance within your Get Back Up TV account and then that balance will be available to you during the Get Access Now process of checking out.

To view any livestream show or any rented or purchased content on GetBackUp.tv you must be Signed In to your account. If you are not signed in, they system will assume you have no account and offer to sell you content (i.e "Get Access". ) To view paid premium content on GetBackUp.tv you must have previously purchased either a livestream concert ticket or a piece of premium content. If you have never made a purchase you will not have an account to sign into.

GetBackUp.tv is built on modern infrastructure. 99.5% of audio and/or video issues are local issues and are not an issue with the livestream or video on demand replay.   If you experience any of the following, read on below: stream pauses or is choppy no video no audio see only a white screen on your browser after Signing In We have a team constantly monitoring the health of the livestream and if there is an issue we will resolve it.

To view paid premium content on GetBackUp.tv you must have previously purchased either a livestream concert ticket or a piece of premium content. If you have never made a purchase you will not have an account to sign into. If you have purchased content, you must be signed into the GBU system to view that content. Below are instructions to Sign In. Go to www.getbackup.tv SIGN IN in top right side of screen Scroll down to My Library and you will see all your paid content If you have many content items you may need to click See All, or click on the "

The shows start at 12pm CST and 7pm CST respectively in Austin, Texas. Please use the Time Zone Converter Link below and enter the time for the show you want to convert for Austin, Texas and then input your location and it will show you the local time the show start in your city/country. https://www.thetimezoneconverter.com/