FAQ

• 1. It Won't Let Me Sign In
• 2. What is this site and how does it work?
• 3. How Do I Reset My Password?
• 4. What Is "My Library" and How Do I Access It?
• 5. I Cannot See The Content I Purchased
• 6. I Already Purchased A Ticket. Why Is The System Asking Me To "Get Access" Again?

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Livestream Tickets

• Can I upgrade my ticket?
• How Do I Re-Watch The Live Concert?
• How do I purchase a ticket to the March 27th "The Singles" livestream concert?
• I purchased a livestream ticket but do not see it in the TV app.
• Is There A Ticket That Allows Me To Re-Watch The Live Stream?
• What Time Does The Singles Livestream Start In My City or Country?

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Viewing Platforms & Television

• 1. Viewing On Amazon FireTV & Firestick
• 2. Viewing On AppleTV
• 3. Viewing On Roku
• 4. Viewing on Android TV & Android Phone
• 5. Cast To TV Using Google Chromecast
• 6. How Do I Watch on iPhone/iPad?

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