Can I upgrade my ticket?
Yes. Upgrading a ticket is possible before the show, as well as an option to purchase an upgrade to include a replay shortly after the show. To upgrade a ticket before a show, reach out to Live chat with customer service located at the bottom right of the home screen on our website getbackup.tv. After requesting an upgrade, there will be a refund for the original ticket purchased. After the refund, the customer will be responsible for purchasing the upgraded ticket option.