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Viewing On Amazon FireTV

We are excited to have launched our Get Back Up TV Amazon FireTV app. Navigate to Amazon's app store on your FireTV enabled television, FireTV Cube or Firestick. Search for the Get Back Up TV app and download it to your device.

Once you have downloaded the app you'll immediately be able to view all the free content. To view content you have previously purchased (past concerts, the documentary or a livestream concert) you must Sign In through the app. Once you have Signed In you will be able to play your purchased content.

If you are not Signed In, premium content will display that you need a subscription. Please ignore that message and go Sign In.

Purchases of premium content or livestreams cannot be made inside the app. You must go to the web version of the platform at www.getbackup.tv to make all purchases. You then may view those purchases through the Amazon FireTV app.

TROUBLESHOOTING

If you are having issues logging into your Get Back Up TV account on your Amazon FireTV device you may need to update the FireTV software. One issue we've come across is getting an "invalid credentials" error when entering your email address and password and you know you've entered then correctly.

Take these steps:

On your Firestick, go to Settings, My Fire TV, About, Check for updates. Run the update. Then go back and check for updates again and run. Keep doing that until there are no more updates. It may reboot several times, but don't let the Home screen fool you. Manually check for updates again. Once you know your FireTV device is fully updated try to log in again.